Check Your Out-Of-Network
Mental Health Benefits
We are excited to announce that we have partnered with Mentaya to help clients use their out-of-network benefits for potential reimbursement on therapy!
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What are out-of-network benefits? Here's a breakdown:
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✨ If your insurance plan offers out-of-network benefits, it means they will cover a portion of the cost when you see a therapist who doesn't have a direct contract with your insurance company.
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✨ Unlike in-network providers, who bill your insurance company directly, with out-of-network therapists, you typically pay for the session upfront and then submit a claim to your insurance for reimbursement.
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✨ Insurance companies often reimburse a percentage of the therapist's fee, usually after you meet an out-of-network deductible. For example, after you meet a $1,000 deductible, your insurance may reimburse 50-80% of the session cost.
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✨ Out-of-network benefits give you the flexibility to choose a therapist based on your needs and preferences, not just those in-network.
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​Use the Mentaya tool below to see if you qualify for reimbursement after payment for our services.
A few things to note:
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Superbills Provided: After your session, we will provide a superbill—a detailed receipt of services—that includes all the necessary information for insurance reimbursement, such as procedure codes, diagnostic codes, and our NPI number. You can submit the claim to your insurance company yourself, or we are happy to assist with the submission process on your behalf through Mentaya (you would just need to set up your account).
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​Payment Responsibility: Payment for each session is due in full at the time of service. Once you submit the superbill, your insurance company will determine if you’re eligible for reimbursement.
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- Processing Time: Reimbursement from your insurance company may take several weeks to process, depending on their policies and procedures.
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- No Guarantee of Reimbursement: Please note that submitting a superbill does not guarantee reimbursement. The amount reimbursed (if any) is determined solely by your insurance plan.​
We’re happy to answer any questions about this process or provide additional documentation you may need. Please don’t hesitate to reach out—we’re here to support you!